FAQ 2017-05-17T09:27:47+00:00

General FAQs

HOW MUCH ARE TICKETS?

Tickets start from just £5 for the core festival up to £115 for all singing all dancing VIP weekend passes to some of the larger concerts. Please note that there are also many FREE venues throughout the town with live music and entertainment.

For a full break down of this please visit the Ticket Info page. If you would like to purchase tickets please click here.

WHEN DO TICKETS GO ON SALE?

Tickets went on sale on Tuesday 28th February 2017 and can be purchased via TicketLine.co.uk.

WHAT DO I GET WITH A VIP TICKET?

VIP ticket holders will benefit from their own section right in front of the stage in the concert site, so that they can be close to all the action. Please note there no VIP facility in the core festival.

I’VE PAID FOR MY TICKETS, BUT THEY HAVEN’T ARRIVED – HELP!

Tickets are posted out in batches and these could be processed several weeks apart. If you feel like you’ve been waiting for ages, give Ticketline a call on 0844 888 4420 and they should be able to help you further.

DO YOU OFFER TICKETS FOR UNDER 14s?

Yes, under 14s can buy tickets for the concerts at approximately half the adult price (see Section 1 above) and are free to enter all of the core festival venues. For the avoidance of doubt, anyone 14 or above must pay the standard price to enjoy all elements of the festival

To ensure compliance with our Child Protection Policy, there are some terms and conditions associated with buying Youth Tickets. These can be viewed here. Please note that all under 14s within the concert site must be accompanied by an adult.

WHY DO I HAVE TO PAY A BOOKING FEE?

This fee covers the payment fees, order processing and ticket printing.

WHAT FOOD AND DRINK IS AVAILABLE AT THE FESTIVAL AND HOW MUCH IS IT?

Provision of food and drink will be plentiful, as will the choice. Expect a wide array of different food vendors, catering for all tastes and dietary requirements. The concert site has a well-stocked bar selling everything you’d expect. There will be bars in all the core festival music venues. You can expect the prices to be reasonable.

HOW IS THE FESTIVAL SET OUT THIS YEAR?

As in previous years, the core festival will be centred in the grounds of Garrison House and there will be numerous other music and entertainment venues throughout the town. The concert site, which is separately ticketed, will be in the field immediately behind Garrison House and easily accessed from College Street. A giant marquee will be erected in the field to provide protection from the vagaries of our wonderful Scottish weather. Food, drink, toilets, first aid will all be available in the concert site.

DISABLED LOOS AND ACCESS?

We offer disabled facilities in the core festival and the concert site. Any specific cases should email info@millportcountrymusic.com where we will deal with you individually.

WHERE IS MILLPORT?

Millport is on the beautiful Isle of Great Cumbrae, which is in the Firth of Clyde in the West of Scotland. For detailed information on how to get to Millport please look check out our Travel Info page.

CAN WE ARRIVE EARLIER THAN FRIDAY?

Of course, you can! The festival takes place in the centre of the town of Millport and so, as long as you have your accommodation sorted out, you can stay as long as you like.

If you are travelling on the Saturday for the day then we encourage you to arrive as early as possible to avoid any delays and congestion while getting onto the island.

DO I HAVE TO PAY TO PARK MY CAR?

No, parking is free in Millport, but please be aware that spaces within walking distance of the festival are limited and bringing your car is likely to prolong the time taken getting onto the island. Please carefully consider leaving the car at home and using public transport to get to and from the festival.

CAMPING AND CAMPER VANS

IS THERE A CAMPING AREA?

There are a small number of parking pitches in Garrison House itself, with most of the camping facilities located near West Bay on the outer limits of Millport, but still within walking distance of the festival.

Please be aware that the following rules MUST be adhered to while using the campsites:

  • All tents and vans must be in allocated spaces. Those not compliant will be notified and directed to an appropriate spot
  • No campfires permitted under any circumstances (small, attended BBQs are permitted)
  • No loud music or generators after 11pm
  • No tents or vans to be sited on the roadway
  • No vehicles are permitted in the campsite at any time
  • Place all rubbish in proper containers
  • No Caravans

£20 per tent/van for the weekend at both campsites.

The Garrison House campsite will be available from noon Thursday 31st August until noon Tuesday 5th September. Please note that only a limited number of motorhomes will be permitted within the Garrison House grounds.

If you wish to pre-book your camping space (recommended) please click here

DO YOU OFFER ANY ‘BOUTIQUE CAMPING’ OPTIONS?

Other camping and glamping options are currently being explored during the festival with further details to follow. Please keep an eye on our social media channels and the Travel and Accommodation page here on our website.

CAN I BRING A CAMPER VAN OR CARAVAN?

Yes, you can but be aware that it will cost you more to bring it across on the ferry and due to space restrictions we do not permit caravans within the festival campsites.

DISABLED QUERIES

I’M REGISTERED DISABLED, CAN I HAVE A FREE CARERS PASS?

Yes, but we will need to issue this through prior arrangement. Please get in touch with info@millportcountrymusic.com and our folks will sort it out. We will require proof of DWP DLA benefit, and request that you leave it no later than 15th August to get in touch. We’ll also do our best to arrange any special requirements.

WHAT FACILITIES WILL YOU PROVIDE FOR DISABLED VISITORS?

There will be disabled toilets in the concert site, as well as the core festival.

MISCELLANEOUS

CAN WE PAY ON THE GATE FOR THE FESTIVAL AND/OR THE CONCERTS?

Only if we have tickets left which we can not guarantee. Make sure you don’t miss out and get your tickets here!

ARE THERE CASH POINTS IN MILLPORT?

Yes. There is a Bank of Scotland branch with an ATM at 42 Stuart Street and cashback is available from several local shops throughout the town.

ARE THERE PROPERTY LOCK UPS ONSITE?

Yes. Event Locker Solutions will be providing a fancy locker service this year. Availability is limited but places can be secured, in advance, when buying your tickets. Please remember that valuables are best left at home but kept on your person or in a locker, if completely essential to bring with you.

WHAT CAN I BRING TO THE FESTIVAL?

It is up to you what you bring but please note that within the public areas, the Garrison House and concert site grounds there will be restrictions on alcohol, drugs, weapons etc…

Please also note that no chairs of any description will be allowed to be brought into any of the marquees or halls.

WHO’S PLAYING THIS YEAR?

All artists that are playing will be listed within the line up page, as soon as they are confirmed. You can find out also find out about line up releases, as we announce them, through Facebook and Twitter.

CAN I HAVE A STALL AT THE FESTIVAL?

Local businesses are highly encouraged to be part of the festival. Please send an email to info@millportcountrymusic.com with details of what you would like to sell and your credentials for doing so.